Shipping

Thank you for visiting and shopping at PrideOutlet Following are the terms and conditions that constitute our Shipping Policy. Shipping costs dependent on where you are located and what level of service you select, and the weight of the product you order. We calculate shipping charge based on USPS and UPS terminal rates and a low handling fee. You will know the exact amount of shipping and handling cost of your purchase based on weight and shipping location before you submit your payment information. There will be no "Hidden" or extra shipping charges.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

PrideOutlet ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

PrideOutlet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).

Damages

PrideOutlet is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

SHIPPING CALCULATIONS FOR INTERNATIONAL ORDERS are based on the total weight of the order. **VERY IMPORTANT** International customers please check with your country for restrictions, duties, and taxes collected from your country. Any and all of these things are your responsibility to pay and adhere to.  THERE WILL BE NO REFUND ON ANY PART OF YOUR ORDER INCLUDING SHIPPING COSTS IF YOUR PRODUCT IS REJECTED, RETURNED OR CONFISCATED BY CUSTOMS OR ANY OTHER REGULATORY BODY.  IT IS YOUR RESPONSIBILITY TO ACT IN ACCORDANCE WITH YOUR LOCAL LAWS